Look, here's the truth about your website traffic: somewhere between 95-97% of your visitors are bouncing without telling you who they are. No form fill. No demo request. Just... poof. Gone.
And if you're in B2B, that's not just frustrating—it's leaving serious money on the table.
That's where visitor identification software comes in. These tools are like having a superpower that lets you see through the veil of anonymity and discover exactly which companies (and sometimes which people) are checking out your site. We're talking names, contact details, company info, and behavioral data that'll make your sales team actually excited to come to work.
But here's the problem: the market is absolutely flooded with options. Some are overhyped enterprise behemoths with eye-watering price tags. Others are scrappy startups that promise the moon but deliver... well, let's just say considerably less than the moon.
After digging through dozens of platforms, testing features, and talking to real users, I've narrowed it down to five visitor identification tools that actually deliver results. These aren't necessarily the biggest names you'll see plastered across every SaaS review site—and that's intentional. These are tools that punch above their weight, offer genuine value, and won't require you to sell a kidney to afford them.
Ready to stop letting 97% of your traffic disappear into the digital abyss? Let's dive in.
Before we get into the tools, let's make sure we're on the same page about what visitor identification software actually does.
Traditional analytics platforms like Google Analytics will tell you how many people visited your site, which pages they viewed, and how long they stuck around. Cool. But they won't tell you who those visitors are—which is kind of like knowing your store had 500 people walk through it today, but having zero clue who any of them were.
Visitor identification software changes the game by using reverse IP lookup technology and massive B2B databases to match anonymous website visitors to actual companies and contacts. The sophisticated platforms go even further, revealing:
Company names, sizes, and industries
Contact information for key decision-makers
Behavioral data (which pages they visited, how long they stayed)
Firmographic and technographic details
Intent signals that indicate buying readiness
For B2B companies, this is absolutely game-changing. Instead of waiting for that magical 3% to fill out a form, you can proactively reach out to the other 97% with personalized, timely messages. It's like having a sales rep who can see through walls.
Snitcher is a website visitor identification software solution based out of Europe, primarily used by agencies who want to identify website traffic on behalf of their clients to attribute traffic growth to marketing campaigns.
If you're looking for a visitor identification tool that won't obliterate your budget but still delivers solid results, Snitcher deserves your attention. Snitcher is quite affordable, starting at just $39 a month with a usage-based model, so you pay based on the number of visitors you identify.
What makes Snitcher particularly interesting is its white-label capability, making it perfect for marketing agencies managing multiple client accounts. You can brand it as your own tool, which is a nice touch if you're trying to position yourself as a full-service lead generation partner.
Lead journey tracking: See the complete path visitors take through your site
Advanced automation: Configure lead scoring based on attributes and behaviors you define
API access: They offer an IP to Company API, so you can use Snitcher as the data source for your self-built tool
5,000+ integrations: Connects with virtually any tool in your stack
The major drawback? Snitcher doesn't offer any data enrichment, third-party buyer intent data, or sales workflows and playbooks.
So if you need all-in-one functionality, you'll need to supplement it with other tools.
Perfect for: Marketing agencies, small to mid-sized B2B companies, teams on a budget Not ideal for: Enterprise teams needing extensive data enrichment and intent signals
Pricing starts at $39 a month for up to 100 company identifications and scales up from there based on usage.
Here's where things get interesting. While most visitor identification tools stop at the company level (telling you "Hey, someone from Acme Corp visited your site"), RB2B goes deeper—much deeper.
RB2B stands out as the only tool in this list that provides true person-level website visitor tracking. While most platforms stop at company-level insights, RB2B goes the extra mile to show you exactly which individuals are browsing your site.
This isn't just incrementally better—it's a fundamentally different approach. Instead of knowing "someone from a Fortune 500 company visited your pricing page," you get "John Smith, VP of Sales at Acme Corp, just spent 4 minutes on your case studies page."
RB2B's seamless Slack integration means you get instant notifications with LinkedIn profiles, job titles, email addresses, and specific pages viewed. It identifies visitors by name, role, LinkedIn, and verified emails, flags high-fit leads using ICP filters and real-time behavior scoring, and sends buyer signals to reps in under 30 seconds.
The Hot Pages Tracking feature is particularly clever—it monitors visits to high-intent pages like pricing, case studies, and demo pages, automatically alerting your team when someone's showing serious buying signals.
RB2B's Person-Level Identity is a US-only technology with a US-only database. If you're looking to identify overseas individuals, the person-level tech won't work due to GDPR compliance. However, they do offer global company-level identification through their Demandbase partnership.
Perfect for: US-focused B2B companies, sales teams that want immediate lead alerts, businesses prioritizing person-level intelligence Not ideal for: Companies primarily targeting European or international markets
RB2B offers a free plan with 150 monthly credits and LinkedIn Profiles push to Slack. Pro+ Plan is $149/mo with 300 credits/month and advanced features. Custom Plan is available for agencies or large teams needing 2,000+ credits/month.
If you're operating in Europe or targeting European markets, pay attention. Albacross has built something special for the EU market.
Albacross boasts a 1.7x higher identification rate than most intent data platforms, mapping over 3 billion events monthly, offering unmatched accuracy across identification platforms.
That's not just marketing fluff—those identification rates matter a lot when you're trying to maximize the value of your website traffic. A 1.7x improvement in identification rates could literally mean the difference between identifying 200 companies versus 340 companies from the same traffic.
The platform is fully GDPR compliant (obviously critical for European operations), and it's earned trust from major brands. Albacross is trusted by renowned brands like PayFit and Alpega, with a proven track record of boosting pipeline value.
But what I really appreciate is the two-way integrations with your existing sales and marketing tools. Albacross seamlessly integrates with your existing sales and marketing tools, making it easier to leverage insights without disrupting your current workflow.
No one wants to completely overhaul their tech stack just to add visitor identification.
Intent data: Goes beyond basic identification to show buying signals
Real-time alerts: Know immediately when high-value accounts visit
Account scoring: Automatically prioritizes accounts based on fit and engagement
Comprehensive reporting: Understand which campaigns drive the most valuable traffic
Perfect for: European B2B companies, businesses needing GDPR-compliant solutions, teams focused on account-based marketing Not ideal for: US-only businesses (though it works globally, the European data is the real strength)
Albacross keeps pricing details private—you'll need to contact their sales team for a custom quote based on your needs.
Sometimes the best tool isn't the one with the flashiest features—it's the one that plays nice with everything else in your tech stack. That's Leadinfo's superpower.
Leadinfo is a visitor identification tool that can accurately recognize businesses from its 220+ million databases spanning 200 countries. You can integrate this tool with more than 40 other tools, including Discord, Google Data Studio, HubSpot, and more.
With coverage spanning 200 countries, Leadinfo is genuinely global in its reach. And that database of 220+ million businesses means you're likely to get matches on a significant portion of your B2B traffic, regardless of where it's coming from.
Here's what sets Leadinfo apart: it's not trying to be your entire GTM stack. It knows its job (identify visitors) and does it really well, then seamlessly hands off that data to the tools you're already using.
The 40+ integrations cover everything from CRMs (HubSpot, Salesforce, Pipedrive) to communication tools (Slack, Microsoft Teams) to marketing automation platforms. If you're using it, Leadinfo probably integrates with it.
Every Leadinfo user benefits from free premium support, which is actually a bigger deal than it sounds. When you're integrating a new tool into your workflow, having responsive, knowledgeable support can save you hours of frustration.
Other standout features:
Real-time visitor tracking: See who's on your site right now
Lead scoring: Automatically rank prospects based on behavior
Custom filtering: Focus on the companies that match your ICP
Detailed analytics: Understand visitor behavior patterns
Perfect for: B2B sales teams looking to identify and engage high-intent leads, marketing departments improving campaign targeting and ROI, and both SMBs and enterprises, as Leadinfo offers scalable solutions
Not ideal for: Teams looking for person-level identification (it's company-focused)
Leadinfo paid plans start at $39, with a 14-day free trial available.
Last but definitely not least, let's talk about Visitor Queue—a platform that takes a slightly different approach by including everything in every pricing tier.
One of my biggest frustrations with SaaS tools is arbitrary feature limitations. "Oh, you want that actually useful feature? That's only available in our Enterprise plan!" Visitor Queue doesn't play that game.
Prices start at $39 annually for 100 unique companies, scaling up to $2,375 for 40,000 unique companies. Each plan includes all the features Visitor Queue offers, with the addition of website personalization available for an extra $200 per month.
That means whether you're paying $39 or $2,375, you get access to the same core functionality. Your pricing is simply based on volume, not feature access.
Visitor Queue is a B2B lead generation software that identifies website visitors in real-time, supports unlimited users, and provides detailed visitor behavior analysis. It allows users to manage leads efficiently with features like customizable lead queues, exporting, and emailing of leads. The platform offers company and contact information, including social media profiles and key personnel details.
The unlimited users aspect is particularly valuable if you have a larger team. Many tools charge per seat, which can get expensive fast when you want your entire sales and marketing team to have access.
Customizable lead queues: Organize prospects the way that makes sense for your workflow
Contact details: Get names, emails, phone numbers, and social profiles
Behavioral analysis: Understand what visitors are doing on your site
Lead export: Easily get your data into other systems
Privacy compliance: Built with GDPR and other privacy laws in mind
Perfect for: Teams wanting all features regardless of plan tier, companies with larger teams (unlimited users is clutch), businesses needing straightforward pricing Not ideal for: Enterprise organizations needing advanced AI features or extensive third-party data enrichment
Starting at $39/year for 100 unique companies, scaling based on volume. All features included at every tier.
Okay, so you've just read about five solid options. Now what? Here's how to make the decision without overthinking it:
Are you primarily targeting US businesses? RB2B's person-level identification could be transformative. Operating in Europe? Albacross's superior EU data coverage is worth the investment. Global reach needed? Leadinfo's 200-country database has you covered.
If you're bootstrapped or have a tight budget, start with Snitcher or Visitor Queue at $39/month. You can always upgrade later. If you've got more budget flexibility and need deeper intelligence, RB2B at $149/month delivers serious value for person-level identification.
Already invested heavily in your CRM and marketing automation stack? Leadinfo's 40+ integrations make it a natural fit. Need something with an API for custom builds? Snitcher's got you covered.
Most tools identify companies visiting your site. That's useful. But if knowing the actual person browsing your site would significantly improve your sales approach (and you're US-focused), RB2B's person-level identification is worth the premium.
Some tools require more technical setup and ongoing management. If you're not particularly technical, prioritize tools with excellent support (like Leadinfo's free premium support) and straightforward implementation.
Let's get real about features for a second. Sales pages love to bombard you with endless feature lists, but most of them are table stakes. Here's what actually moves the needle:
Accurate identification rates: This is literally the entire point. A tool that identifies 40% of your traffic is twice as valuable as one that identifies 20%.
Real-time alerts: Receive immediate notifications when high-value prospects or target accounts visit your site for timely and strategic follow-ups.
Timing matters in sales.
CRM integration: If the data doesn't flow into your CRM automatically, you're creating manual work that won't get done consistently.
Lead scoring: Not all visitors are equal. Lead scoring capabilities further refine data by ranking prospects based on their likelihood to convert—enabling your team to focus on high-value opportunities.
Intent data: Knowing someone visited is good; knowing they're actively researching solutions is better.
Behavioral tracking: Understanding which pages visitors view helps you tailor outreach.
Contact enrichment: Getting decision-maker contact info beyond just company details saves research time.
AI-powered predictive analytics: Sounds cool, but if you're just getting started with visitor identification, focus on the basics first.
Advanced ABM orchestration: If you're not already doing account-based marketing effectively, adding complexity here won't help.
White-label capabilities: Unless you're an agency managing client accounts, this doesn't add value.
I've seen teams screw this up in remarkably consistent ways. Learn from their mistakes:
Just having the software installed doesn't magically generate revenue. You need processes around the data. Who's checking the alerts? What's your follow-up strategy? How are you prioritizing outreach?
A CFO spending 10 minutes on your pricing page is not the same as an intern who clicked a Google ad by mistake. Use lead scoring and filters to focus on qualified prospects.
Consent is a cornerstone of data privacy laws like GDPR and CCPA. Websites must notify users through cookie banners, providing options to accept or reject tracking.
Don't be that company that gets slapped with compliance issues.
What does success look like for you? More qualified leads? Shorter sales cycles? Higher conversion rates? Define it upfront so you can actually measure whether the tool is working.
The biggest name in the space isn't necessarily the best fit for your business. A smaller, more focused tool that aligns with your needs will deliver better ROI than an enterprise behemoth with features you'll never use.
Here's what it comes down to: every single day, companies that could become your best customers are visiting your website, checking out your solutions, and then disappearing without a trace. You're spending money on ads, content, and SEO to drive that traffic—and then you're letting 97% of it evaporate because they didn't fill out a form.
That's not a sustainable growth strategy.
The five tools we've covered—Snitcher, RB2B, Albacross, Leadinfo, and Visitor Queue—represent genuinely different approaches to solving this problem. None of them are perfect for everyone, but one of them is probably perfect for you.
If you're still on the fence, here's my advice: just start. Pick the tool that fits your budget and geographic focus, implement it this week, and give it 30 days. The data you'll gather in that month will tell you more about your potential customers than months of guessing.
Because at the end of the day, you can't sell to people you can't identify. And you can't afford to keep treating your website like a black box where traffic goes in and nothing comes out.
Visitor identification software uses IP-to-company mapping and reverse DNS lookups to identify which business network a visitor is browsing from. This allows the system to match IPs against large B2B databases to reveal the company name, industry, size, and location behind the visit.
Yes, when implemented correctly. Reputable tools are designed to comply with GDPR, CCPA, and other privacy regulations. The key is proper disclosure through cookie banners and privacy policies. Company-level identification is generally more straightforward from a compliance perspective than person-level identification.
Most tools identify companies but not specific individuals. However, some platforms like RB2B offer person-level identification for US traffic, revealing actual names, job titles, and contact information of individual visitors (within compliance frameworks).
This varies significantly by tool and your traffic sources. With quality visitor identification software enabled on your website, you'll typically be able to uncover 15% of contacts that visit your site and 60% of companies. Tools with better databases and methodologies can push these numbers higher.
Pricing ranges dramatically from $39/month for basic plans (Snitcher, Visitor Queue, Leadinfo) to $149/month for more advanced features (RB2B), to enterprise pricing that requires custom quotes. Most tools use volume-based pricing—the more visitors you need to identify, the more you'll pay.
Standard analytics platforms like Google Analytics report metrics such as page views, sessions, bounce rate, and traffic sources. But they cannot reveal who is behind those visits. You may see "500 visits from a tech hub city," but you won't see "which company from that city was browsing your pricing page." They serve different purposes.

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