Let's be real for a second—managing a team without proper software is like trying to organize a flash mob via carrier pigeon. It's chaotic, time-consuming, and someone always ends up in the wrong place at the wrong time.
Whether you're juggling shift schedules for 20 hourly workers or coordinating a distributed team across multiple locations, workforce management can quickly spiral from "slightly annoying" to "existential crisis material." You've probably been there: double-booked shifts, compliance nightmares, employees texting at 3 AM about swapping schedules, and payroll errors that make your accountant cry.
Here's the good news: workforce management software automates tasks like scheduling, time tracking, and performance monitoring, enabling businesses to operate efficiently and comply with labor regulations. The better news? You don't need to be a Fortune 500 company to afford these tools or benefit from them.
In this guide, we're diving deep into five workforce management software solutions that actually deliver on their promises. We're not just listing the usual suspects here—we've mixed in some strategic picks that fly under the radar but pack serious punch. These tools won't just digitize your old processes; they'll transform how you think about workforce management entirely.
Ready to stop drowning in spreadsheets and start actually managing your team? Let's get into it.
Before we jump into the tools themselves, let's talk about what you're actually getting when you invest in workforce management software.
Research firm Nucleus Research determined that workforce management delivers $12.24 for every dollar spent, with an average payback period of just under five months. That's not just impressive—that's the kind of ROI that makes CFOs do happy dances.
Productivity Goes Through the Roof
Workforce management software helps you optimize schedules to meet demand. By aligning your staffing levels with peak business hours, you ensure that you have enough employees to handle the workload without overstaffing. This balance reduces unproductive time and absenteeism.
Translation? Your team is actually working during work hours, not sitting idle or burning out from being understaffed.
Labor Costs Drop Significantly
Here's where things get interesting. Scheduling optimization can save millions by having the correct number of employees at the right time, while reduced employee turnover can save additional millions by boosting employee engagement and productivity.
Even for smaller businesses, these percentages add up fast. We're talking real money back in your pocket.
Compliance Becomes Actually Manageable
Workforce management software automatically applies labor laws and regulations, ensuring that your scheduling and payroll practices comply with local, state, and federal labor laws. These tools ensure detailed logs of hours worked, breaks taken, and overtime.
No more panicking about labor law violations or scrambling during audits. The software has your back.
Employee Satisfaction Improves (Seriously)
This one might surprise you, but workforce management software allows employees to view and manage their schedules, request time off, and swap shifts easily. This autonomy increases job satisfaction and reduces turnover.
Happy employees = less turnover = lower recruitment costs = you win.
If you're managing a workforce where compliance isn't just important but critical, Humanity Schedule by TCP needs to be on your radar. Humanity is a cloud-based workforce management solution that manages project schedules, payroll and documentation. Organizations can access actionable data to optimize staffing based on employee skill set, staff availability and historical sales and sales forecasts. It comprises four key modules—time clock, scheduling, human resource and payroll.
What really sets Humanity apart is its laser focus on compliance. Its compliance management toolkit ensures adherence to labor laws, internal policies, regulations and CBAs. It provides a set of default rules and offers you the freedom to write custom ones. The platform also sends conflict alerts and maintains historical records and audit logs.
This tool shines brightest for:
Healthcare facilities managing complex shift rotations and union contracts
Manufacturing operations with 24/7 coverage requirements
Any business operating in multiple jurisdictions with different labor laws
Organizations where audit trails and compliance documentation are non-negotiable
Intelligent Scheduling That Thinks Ahead
The scheduling function automates shift planning while importing schedules from popular third-party modules. Companies can monitor employee work hours and check-in details using the time clock capability.
The drag-and-drop interface makes schedule creation surprisingly pleasant—yes, pleasant. You can set up templates for recurring shifts, and the system automatically checks for conflicts, overtime violations, and compliance issues before you publish.
Self-Service That Employees Actually Use
The platform offers customizable views and filters, enabling users to tailor schedules to their specific needs. Additionally, features like Open Shifts empower employees to pick up available shifts based on their preferences.
Your staff can manage their availability, request time off, and even trade shifts directly through the mobile app—without you playing middleman at midnight.
Integration Power
Humanity plays nice with major payroll systems, HCM platforms, and POS systems. Humanity includes flexible scheduling tools, time tracking, and integration with payroll systems. This means data flows seamlessly from scheduling to payroll without manual re-entry (aka fewer errors and fewer headaches).
Let's keep it real: Humanity can take a long time to load larger schedules or perform certain tasks. This can hinder navigation between different sections.
Also, Humanity is praised for its user-friendly interface and excellent customer support. Nonetheless, it lacks some of the advanced scheduling features found in Deputy.
Pricing Reality Check
Humanity doesn't display pricing publicly—you'll need to contact them for a quote based on your specific needs and number of users. This can be annoying if you're comparison shopping, but it also means the pricing can be tailored to your actual requirements.
Deputy is the world's leading workforce management software, revolutionizing hourly work for over 1.5 million workers and 375,000 workplaces across over 100 countries. As the complete people platform for hourly work, Deputy simplifies employee scheduling, labor demand planning, time tracking, labor compliance, team communication and HR management.
If you're managing hourly workers—especially across hospitality, retail, or healthcare—Deputy is purpose-built for your reality.
Scheduling That Adapts to Your Chaos
Deputy's scheduling and time and attendance tracking work extremely well. The software comes with scheduling compliance features that help businesses adhere to predictive scheduling laws, such as automated warnings for compliance breaches. Deputy offers both manual and auto-scheduling, allowing you to publish schedules instantly, notify employees of their shifts, and manage last-minute shift changes.
The auto-scheduling feature is particularly impressive—tell it your staffing needs, budget constraints, and employee availability, and it generates optimized schedules in minutes. When someone calls in sick? The system identifies available replacements immediately.
Mobile Experience That Doesn't Suck
Deputy is cloud-based workforce management software that helps businesses manage schedules, track time, and comply with labor regulations. Additionally, Deputy facilitates real-time attendance monitoring. Users can do this through a mobile app with GPS verification, ensuring employees clock in and out of shifts from the designated workplace.
The mobile apps (both iOS and Android) are genuinely intuitive. Employees can swap shifts, request time off, communicate with teammates, and clock in/out—all from their phones. Managers get real-time visibility into who's working, who's running late, and where labor costs stand at any moment.
Compliance on Autopilot
Deputy's compliance engine automates wage calculation in accordance with local workplace legislation ensuring employers meet their obligations and employee rights are protected.
Fair Workweek laws? Overtime rules? Break requirements? Deputy handles them automatically, flagging potential violations before they become expensive problems.
Restaurants and hospitality with fluctuating customer demand
Retail operations managing part-time and seasonal staff
Healthcare facilities with complex shift requirements
Any business where mobile access is non-negotiable
Reviewers complained that the system loads slowly and is glitchy at times. Getting professional support was time-consuming and challenging for some, while others said that they provide excellent customer service. Integrating software is difficult and limited according to some users.
User experiences with support seem mixed—some rave about it, others find it frustrating. This inconsistency is worth noting.
Investment Required
Paid plans include the Scheduling and Time & Attendance plans, each priced at $3.50 per user per month. Premium: For $4.90 per user per month, you get access to everything from the Scheduling and Time & Attendance plans, plus reporting. Enterprise: Made for businesses with 250+ employees, you can configure the platform according to your needs for a custom price.
There's also a 31-day free trial, so you can test-drive before committing.
Not every business needs (or can afford) enterprise-grade workforce management right out of the gate. That's where Sling absolutely shines. Right now, you can get all of the essentials to help you organize and optimize your workforce and handle internal communication for an unlimited number of users and locations for free.
Yes, you read that right. Free. For unlimited users.
Core Scheduling That Works
The free plan includes unlimited scheduling, time-off requests, and a newsfeed for announcements. Paid plans add valuable features like mobile time tracking with geofencing, labor cost management, and task management capabilities.
Sling's free-forever plan supports scheduling for up to 30 users. For small businesses, coffee shops, boutique retailers, or service companies just getting started, this is genuinely game-changing.
Built-In Communication
Employee scheduling software is a suite of tools that can help busy managers organize their workforce more efficiently and streamline their workflow with solutions for complex shift scheduling, integrated time tracking, labor-cost control, overtime control, quick and easy communication, cloud-based distribution, clock-in/clock-out control, multiple-location administration, geofencing, and task management.
The messaging features let you communicate with individual employees or broadcast to teams without sharing personal phone numbers—keeping work communication professional and separate.
Shift Templates and Flexibility
With the free version of Sling app, you can set up shift templates so that you don't have to create recurring shifts from scratch. You can also set up shift alarms to keep your deadlines on track. Employees can submit time-off requests while you can check available shifts in real-time.
Startups and small businesses watching every penny
Restaurants and cafes with 10-30 employees
Retail shops needing basic but reliable scheduling
Anyone who wants to test workforce management software without financial commitment
Key features such as reporting and integrations are locked behind the most expensive plan. The number of third-party integrations is more limited compared to larger competitors.
If you need robust analytics, detailed reporting, or extensive integrations, you'll outgrow the free plan quickly. But as a starting point or for genuinely simple operations? It's hard to beat.
Upgrade Path
When you're ready to scale, Sling's paid plans start around $2 per user per month and add features like time tracking with geofencing, labor cost controls, and enhanced reporting.
When I Work is an employee scheduling app that does more than just save you time on scheduling. It also helps you improve communication, eliminate excuses, boost accountability among your staff, track time and attendance, and grow your business.
What makes When I Work special isn't just what it does, but how employees respond to it. The user reviews consistently highlight how intuitive and pleasant the platform is to use—and in workforce management, employee adoption can make or break your investment.
Scheduling That Feels Collaborative, Not Dictatorial
Build your entire work schedule in one click with Auto Scheduling. Receive Shift Confirmations from employees and be notified immediately of Swaps and Drops. Publish the schedule and your whole team is instantly notified of their shifts.
The shift confirmation feature is particularly clever—employees acknowledge their scheduled shifts, so there's no "I didn't see the schedule" excuses later. Shift swaps happen entirely within the app, with manager approval built into the workflow.
Communication That Actually Works
Shift confirmation, mobile clock in, shift tasks, team tasks, and chat ensure everyone is on the same page. Notify your team of changes instantly, communicate in 1 and group chats. Your team can manage availability, submit time-off requests, and collaborate on shift trades.
The messaging system replaces the chaos of group texts, email chains, and frantic phone calls. Managers can send targeted messages to specific shifts or locations, and everything is searchable and documented.
Labor Cost Controls Built In
Easy-to-use labor tools help you manage your labor budget smarter. You can see projected labor costs as you build schedules, get alerts when you're approaching overtime, and track actual vs. budgeted hours in real-time.
Service businesses where team communication is critical
Multi-location operations needing consistent processes across sites
Companies transitioning from paper schedules or basic spreadsheets
Teams where employee buy-in has been a challenge with other tools
When I Work offers a free 14-day trial but no free version. After the trial, you can choose between two options: Standard: For $2.50 a month, you get standard time tracking and scheduling tools. Advanced: For $6 a month, you get advanced scheduling tools, permissions, and labor reports. Both plans can be upgraded with the Time and Attendance feature, priced at $4 and $8, respectively.
Unlike Sling, there's no permanently free option, so you'll need budget allocated from day one. However, the pricing is transparent and reasonable.
The Integration Factor
Make payroll faster and easier when you integrate with our preferred partner, Rippling. You'll save time, reduce errors, and be able to manage your team all in one place.
The integrations are somewhat limited compared to larger platforms, which might be a deal-breaker if you have complex tech stack requirements.
Connecteam is a workforce management software solution offering business operations, communications, and HR tools. Its operations hub includes key features like automatic scheduling, bulk editing, and activity monitoring and reporting.
Connecteam isn't the household name that some competitors are, but it's exactly that positioning that makes it interesting. This platform was built specifically for deskless and mobile workforces—construction crews, field service teams, delivery drivers, and similar roles that traditional software often ignores.
Beyond Scheduling: The Complete Mobile HQ
Connecteam goes way beyond just schedules. It includes:
Digital forms and checklists that field teams can complete on mobile
Safety and training modules with video content and quizzes
Document management for policies, procedures, and certifications
Task management with photo attachments and GPS stamping
This makes it less of a "workforce management tool" and more of a complete operational platform for teams that aren't tied to desks.
Genuinely Intuitive Mobile Experience
The mobile app is clean, fast, and designed for workers wearing gloves, standing in the sun, or moving between job sites. Everything is thumb-friendly, and the interface doesn't require tech expertise.
Connecteam offers a completely free plan for up to 10 users, with premium plans starting at $29/month for up to 30 users. These include tools like shift templates, GPS-based time tracking, and in-app communication.
Time Tracking That Tells the Whole Story
The GPS time clock shows you not just when employees clocked in, but where. For field operations, this visibility is invaluable for verifying job site attendance, calculating travel time, and ensuring compliance with client requirements.
Construction companies managing multiple job sites
Field service businesses (HVAC, plumbing, electrical)
Cleaning and maintenance crews across client locations
Delivery and logistics operations
Any business where employees are rarely in an office
Connecteam's depth in field operations means it's lighter on some traditional office-focused HR features. If you need sophisticated performance review workflows, applicant tracking, or complex benefits administration, you'll need additional tools.
The analytics and reporting, while solid, don't match the depth of enterprise-focused platforms.
Pricing That Scales With You
Starting with a free plan for up to 10 users, Connecteam's pricing scales based on your feature needs and team size. The transparency here is refreshing—no surprise fees, no "contact sales for pricing" opacity.
Here's the truth: most workforce management software can handle scheduling and time tracking. What differentiates them is how they solve your specific chaos.
Ask yourself:
Is compliance keeping you up at night? → Look at Humanity
Are you managing hourly shift workers across multiple locations? → Deputy or When I Work
Is budget your primary constraint right now? → Start with Sling
Do you have field teams who never see a desk? → Connecteam is built for you
Start by identifying your pain points and goals. Are you struggling with scheduling conflicts, time theft, or high labor costs? Pinpointing these issues helps you understand what you need from workforce management software.
The fanciest software in the world is worthless if your team won't use it. Mobile accessibility is non-negotiable in a distributed, remote work environment. Prioritize scheduling software with full-featured mobile apps that provide the complete experience on smartphones and tablets. Employees should receive instant notifications about critical information. Managers need to view and modify schedules on the go, especially when handling last-minute adjustments. The mobile experience should be intuitive enough for all employees regardless of technical skill level.
When evaluating options, actually test the mobile apps yourself. If you find them confusing, your team definitely will.
Integrations with payroll, HR, and on-demand pay systems are essential to employee scheduling tools. They eliminate the need for manual data entry across employee time tracking, payroll, and scheduling, ensuring consistency and accuracy across multiple workforce systems.
Before committing to any platform, map out your existing tech stack and verify compatibility. Re-entering data across systems isn't just annoying—it's expensive and error-prone.
To calculate the ROI of your workforce management software, start by adding up all of the costs: acquisition, implementation, and training expenses. Then, measure the value of the software's benefits to your business. This could be time saved due to automation or increased sales from better resource allocation. The formula for calculating ROI is (total benefits - total costs) / total costs * 100%.
Don't forget qualitative benefits: Don't forget qualitative benefits like happier employees and better customer service.
Enterprise platforms with 500 features look impressive in demos, but if you're a 25-person operation, you're paying for complexity you don't need. Start with the minimum viable solution that solves your actual problems, then scale up when you've outgrown it.
Never forget that it takes a lot of time to implement the WFM software solutions that can further delay the impact on your anticipated ROI.
Budget time for setup, data migration, training, and the inevitable learning curve. Quick wins are great, but sustainable adoption takes months, not days.
Your managers and employees need proper training. A half-hour webinar won't cut it. While businesses will need to initially train employees to use the software, you can also plan for continuous learning of the platform. That will ensure everyone can take advantage of the platform and use it to its full potential.
Budget for ongoing education, not just initial onboarding.
The desktop experience might be gorgeous, but if the mobile app is clunky, you're in trouble. Check actual user reviews on app stores—they'll tell you what the sales demo won't.
Here's what it comes down to: workforce management software isn't an expense—it's an investment that pays for itself, typically within a few months.
The chaos of manual scheduling, the compliance risks, the labor cost overruns, the employee frustration—these aren't just annoyances. They're actively costing you money and limiting your growth.
Whether you start with Sling's free plan, dive into Deputy's mobile-first platform, leverage Humanity's compliance powerhouse, build team buy-in with When I Work, or equip field crews with Connecteam—the important thing is to stop managing your workforce with inadequate tools.
Your competitors are already using these platforms. Your potential employees expect this level of operational sophistication. And frankly, you deserve to reclaim the hours you're currently wasting on manual workforce management tasks.
Start with a free trial. Test the mobile apps. Get your team involved in the decision. Calculate your actual ROI. Then commit to a platform and give it a fair shot.
Your future self—the one with organized schedules, compliant operations, and employees who actually know when they're working—will thank you.
Now stop reading and go sign up for a trial. Your sanity is waiting.
Workforce management software is a solution designed to streamline and optimize how an organization manages its workforce. Typically, WFM software oversees three main areas: Time and labor, or employee scheduling and time and attendance; Absence management, or managing time-off requests and employee leave; Workforce health and safety, or ensuring workplace compliance and productivity.
Pricing varies dramatically based on features, company size, and deployment model. Basic solutions like Sling start free or around $2 per user per month. Mid-tier platforms like Deputy and When I Work run $3-6 per user monthly. Enterprise solutions can range from $8-15+ per user or require custom pricing. Employee scheduling software is typically priced on a "per month" basis, ranging from $2 for basic systems to $9,900 or more for advanced platforms.
Research firm Nucleus Research determined that workforce management delivers $12.24 for every dollar spent, with an average payback period of just under five months. Your specific ROI depends on factors like company size, industry, current inefficiencies, and implementation quality.
For small businesses using straightforward solutions like Sling or Connecteam, you can be operational within a week. Mid-sized implementations with Deputy or When I Work typically take 2-4 weeks. Complex enterprise deployments with Humanity or similar platforms can require 1-3 months for full implementation including data migration, integrations, and comprehensive training.
Employee adoption depends heavily on mobile app quality and ease of use. Platforms with intuitive mobile experiences (Deputy, When I Work, Connecteam) see adoption rates above 90%. The key is choosing software that makes employees' lives easier—features like self-service shift swapping, easy time-off requests, and instant schedule access drive engagement.
Absolutely. Workforce management software automatically applies labor laws and regulations, ensuring that your scheduling and payroll practices comply with local, state, and federal labor laws. These tools ensure detailed logs of hours worked, breaks taken, and overtime. Platforms like Humanity and Deputy specifically focus on compliance automation.
Employee scheduling software focuses primarily on creating and distributing shift schedules. Workforce management software is broader, encompassing scheduling plus time tracking, attendance monitoring, labor compliance, forecasting, budgeting, and often HR functions. Most modern "scheduling" tools have evolved into full workforce management platforms.
Most workforce management platforms integrate with payroll systems rather than replacing them entirely. They track hours, calculate wages, and export data to your payroll provider. Some platforms like Humanity include payroll modules, but integration with established payroll systems (ADP, Gusto, Paychex, etc.) is more common.
Yes, though it depends on your specific needs. If "remote" means distributed employees with flexible schedules (not shift-based), look for platforms emphasizing time tracking and project management. If you're managing shift-based remote workers (like remote call centers), Deputy and When I Work excel. For field-based remote teams, Connecteam is purpose-built.

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