Blog

Top 10 Best Free CRM Software Solutions for 2025

Imagine managing your customers like a pro, without spending a dime. In 2025, free CRM software will no longer just store contacts: it will revolutionize the way small businesses thrive, with AI tools, powerful automations, and integrations worthy of the giants. Whether you're a bold startup or a team looking for efficiency, discover the 10 best free CRMs that will transform your daily life—and your budget will thank you!

Why choose a free CRM?

Today's free platforms offer advanced features—contact management, automation, analytics—that were once reserved for paid solutions. They are ideal for startups, small teams, or companies testing the waters.

Key features of a free CRM in 2025:

  • Contact management

  • Sales pipeline tracking

  • Email integration

  • Mobile access

  • Basic reports

  • AI automation

  • Integrations with third-party tools

The 10 best free CRMs

1. HubSpot CRM – The all-in-one champion

Hubspot written in white except for the o in orange, all on a dark blue background.

HubSpot CRM is a benchmark for companies looking for a free but powerful solution. With its ease of use and scalable features, it allows you to manage customer relationships without compromise.

  • Pros: Unlimited contacts, 1,000 native integrations, AI tools (Breeze Copilot), integrated marketing and sales.

  • Cons: Max. 2 users for certain features, no phone support.

  • Best for: Businesses that want a scalable solution.

2. EngageBay – Feature-rich

Engage bay written in orange and purple

EngageBay is an all-in-one CRM that surprises with its generosity in its free version. It combines contact management, sales, and marketing, offering rare versatility.

  • Pros: Up to 15 users, automatic segmentation, visual pipeline, chat included.

  • Limitations: Maximum of 250 contacts.

  • Best for: Small teams looking for versatility.

3. Zoho CRM – The king of customization

Each letter of ZOHO is written in a colored cube (yellow, red, green, and blue) with CRM in black, all on a white background.

Zoho CRM stands out for its ability to adapt to specific needs through advanced analytics and fine-grained customization.

  • Pros: 5,000 free records, 60 predefined reports, Zia AI assistant, Zoho integration.

  • Cons: Learning curve for beginners.

  • Best for: Data-driven teams.

4. Freshsales – The AI expert

Freshsales leverages artificial intelligence to simplify and optimize sales processes. Its intuitive interface and predictive tools make it a modern choice.

  • Pros: Predictive lead scoring, sentiment analysis, contact enrichment.

  • Cons: Advanced features reserved for paid plans.

  • Best for: Teams ready to adopt AI.

5. Pipedrive – The pipeline master

Pipedrive written in large black letters on a white background

Pipedrive is designed for sales teams that prioritize visual and intuitive opportunity management. Its interface simplifies deal tracking.

  • Pros: Customizable Kanban pipeline, task automation, mobile design.

  • Limitations: Less suitable for marketing.

  • Best for: Visual learners and sales teams.

6. Monday.com CRM – The project/CRM hybrid

A pink line, a yellow line, and a green dot

Monday.com merges CRM and project management into a visually appealing platform that's ideal for multitasking teams.

  • Pros: AI automations, team collaboration, colorful design.

  • Cons: Less specialized in pure CRM.

  • Best for: Teams managing projects and customers.

7. Salesforce Essentials – Enterprise level

Salesforce written in white on a blue cloud

Salesforce Essentials democratizes enterprise-level tools with a free trial version, ideal for testing advanced features. Its robustness and automation options make it a strategic choice for organizations ready to scale.

  • Pros: Einstein AI, advanced automation, robust security.

  • Cons: High cost after trial.

  • Best for: Growing businesses with ambitions.

8. Bitrix24 – All-in-one collaboration

Bitrix 24 written in light blue and dark blue on a white background

Bitrix24 is a versatile platform that combines CRM, task management, and collaboration tools, perfect for centralizing operations. It is designed for teams that want to manage everything in one place. A must-have for organizations looking for a comprehensive solution for customer management and team coordination.

  • Pros: Document management, video conferencing, unlimited contacts.

  • Cons: Interface can be complex at times.

  • Best for: Collaborative teams.

9. Capsule CRM – Simplicity above all else

Capsule written in white on a purple background with a small white logo on the side

Capsule CRM offers a minimalist but effective approach to customer relationship management, with a clear and uncomplicated interface. It is perfect for those who want to get straight to the point. Essential for users who value simplicity and quick learning.

  • Pros: Clear interface, AI writing assistant, easy import.

  • Cons: Fewer advanced features.

  • Best for: Small businesses and freelancers.

10. Less Annoying CRM – No fuss


Less Annoying CRM written in blue-gray on a white background

Less Annoying CRM focuses on simplicity and support, offering an intuitive tool that meets basic needs without weighing down your daily routine. Essential for teams that want a CRM that is easy to adopt with no learning curve.

  • Pros: Solid support, affordable upgrade, no frills.

  • Limitations: Basic features only.

  • Best for: Teams that are averse to complexity.

A free CRM is sufficient if:

  • You have fewer than 1,000 contacts.

  • You have a simple sales pipeline.

  • You have a small team (fewer than 10 people).

  • You need to test a CRM.

Upgrade to a paid version for:

  • Advanced automation.

  • Customized reports.

  • Phone support.

  • Complex integrations.

  1. Omnipresent AI: Automation and predictive analytics become standard.

  2. No-code/low-code: Customization accessible to non-technical users.

  3. Increased mobility: Mobile interfaces essential for hybrid work.

How to choose the right free CRM

  1. Assess your needs: Number of contacts, sales process, necessary integrations.

  2. Think about growth: Anticipate your needs in 12 months.

  3. Test: Import data, set up a pipeline, explore reports.

Mistakes to avoid

  • Focus on contacts: Records include transactions and campaigns.

  • Ignoring integrations: Check compatibility with your tools.

  • Underestimating training: Allow time for adoption.

  • Forgetting scalability: Choose a scalable platform.

Security and compliance

Check:

  • GDPR compliance.

  • Data encryption.

  • Access control.

  • Regular backups.

Ask suppliers:

  • Where is the data stored?

  • What certifications do they have?

  • How do they handle incidents?

Measure return on investment

Indicators to monitor:

  • Sales: Conversion rate, cycle time, transaction size.

  • Efficiency: Time saved, error reduction, productivity.

  • Customers: Response time, satisfaction, loyalty.

Realistic expectations

A CRM organizes and automates, but its success depends on regular use and adequate training.

Specific needs by sector

  • B2B: Project management, billing, time tracking.

  • E-commerce: Shopping cart integration, customer tracking, abandoned cart recovery.

  • SaaS: Subscription management, churn prediction, trial tracking.

Conclusion

The best free CRM in 2025 is the one your team adopts. HubSpot, EngageBay, or Zoho: start with a free option, prove its value, and upgrade if necessary. Successful companies are not the ones with the most expensive tools, but the ones that build strong customer relationships, regardless of their budget.

FAQ

What is the best free CRM? HubSpot CRM, for its unlimited contacts and robust features.

How long can I use a free CRM? Indefinitely, as these are permanent versions, not trials.

Do free CRMs integrate? Yes, with APIs and connectors (e.g., 1,000 integrations for HubSpot).

Are they secure? Good free CRMs comply with GDPR, encryption, and security standards.

When should you upgrade to a paid plan? For advanced automation, custom reports, or more contacts.

Can you migrate data? Yes, but plan carefully for complex sets.

Mobile access? Most offer mobile apps or responsive interfaces.

Ready to try Emelia?

Clear, transparent prices without hidden fees

No commitment, prices to help you increase your prospecting.

Start

€37

/month

Connect 1 LinkedIn Accounts

Email Warmup Included

Unlimited Scraping

Unlimited contacts

Grow

Best seller
arrow-right
€97

/month

Up to 5 LinkedIn Accounts

Unlimited Warmup

Unlimited contacts

1 CRM Integration

Scale

€297

/month

Up to 20 LinkedIn Accounts

Unlimited Warmup

Unlimited contacts

Multi CRM Integrations

Unlimited API Calls

Credits

May use it for :

Find Emails

AI Action

Phone Finder

Verify Emails

1,000
5,000
10,000
50,000
100,000
1,000 Emails
1,000 AI Actions
20 Number
4,000 Verify
19per month

You might also like

Blog
6/9/2025

The 8 Best Presentation Software Programs in 2025

This guide explores the 8 best presentation software programs, each offering unique features to streamline your workflow and captivate your audience.

Read more
Blog
5/12/2025

What is Data Enrichment? A Guide to Enhancing Your Data Strategy

Discover how data enrichment can elevate your data strategy, improve insights, and drive better decision-making. Read more to enhance your approach today.

Read more
Blog
2/19/2024

5 Great Methods to Do Reverse Email Lookup (for Free)

Discover 5 Effective and Free Methods to Conduct Reverse Email Lookups for Identifying Email Owners and Verifying Identities

Read more
Blog
4/2/2025

3 No-Code Web Scraping Tools to Use in 2025: Scrape Like a Pro Without Coding 🛠️

Discover 3 no-code web scraping tools to use in 2025 to simplify data extraction and boost productivity—no coding skills required.

Read more
Blog
5/20/2025

How to Find Someone’s Phone Number in 2025: 7 Methods

Discover 7 effective methods to find someone's phone number. Whether for reconnecting or professional needs, get practical tips to help you out. Read more!

Read more
Tips and training
5/8/2024

Top 7 Best Lix Alternatives

LinkedIn Sales Navigator Scraping Tool Comparison: discover the pros and cons and choose the tool that best suits your cold emailing needs.

Read more
Tips and training
4/3/2025

5 B2B Sales Tools To Skyrocket Your Sales in 2025

Want to smash your revenue targets? The B2B sales landscape is constantly changing, and having the right tools at your disposal can make all the difference.

Read more
Tips and training
11/3/2024

7 Humanlinker Alternatives for Powerful B2B Outreach without breaking the bank

Discover 7 alternatives to Humanlinker for high-performing B2B prospecting without breaking the bank. Top tools tailored to SMEs and startups.

Read more
Tips and training
7/14/2024

6 Skylead alternatives to spend less and generate more leads

Looking for a Skylead Alternative ? You're in the right place ! We present the most relevant alternatives, both technically and from a pricing point of view.

Read more
Blog
6/4/2024

6 Best Alternatives to GetProspect to Boost Your Prospecting

Discover 6 GetProspect Alternatives for optimize your cold emailing. Compare features and prices to find the Email Finder that best suits your needs.

Read more
Tips and training
12/17/2024

LinkedIn Sales Navigator 2025 : Features, Use Cases, and How to Boost Results

Boost your B2B outreach in 2025 with LinkedIn Sales Navigator using advanced filters, Boolean operators, and tools like Emelia.io.

Read more
Tips and training
7/18/2024

8 Alternatives to Linked Helper 2 for scaling your lead generation

Discover 8 Linked Helper alternatives to scale lead generation. Use powerful tools to boost outreach and grow your professional network fast.

Read more
Tips and training
7/21/2024

7 companies like Zoominfo but affordable and made for small business - Alternatives Zoominfo

Discover 7 top ZoomInfo alternatives for fresh, accurate data. Boost your outreach results with better leads and more replies to your campaigns.

Read more
Blog
2/24/2025

Advanced Mass Sender Tools to Use in 2025

Advanced bulk sending tools for 2025 that optimize your cold email campaigns with robust automation, accurate tracking, and personalized prospecting strategies.

Read more
Blog
4/25/2024

Top 7 Apollo.io Alternatives [2025]

Explore the best Apollo.io alternatives for 2025. Emelia.io stands out with advanced features, ease of use, and unbeatable pricing for cold emailing.

Read more
Blog
4/22/2024

5 Best Dropcontact Alternatives for Superior B2B Prospecting

Discover the best Dropcontact alternatives in our comparison article. Explore 5 options to find the one that matches your needs for lead generation.

Read more
Tips and training
2/26/2025

What Is B2B Sales? A Comprehensive Guide to Business-to-Business Selling

Learn expert strategies, relationship-building techniques, and digital tools to thrive in today's competitive business world.

Read more
Blog
5/27/2025

The 20 Best Digital Marketing Tools in 2025

In 2025, digital marketing is fiercely competitive. With a $786.2B market by 2026, the right tools separate the winners from the rest!

Read more
Tips and training
12/15/2024

6 Alternatives to La Growth Machine to improve B2B Prospecting

Discover 6 top La Growth Machine alternatives to boost your B2B outreach. Compare features, pricing, and perks of tools like Emelia and Lemlist.

Read more
Tips and training
6/2/2025

Email Outreach Tools: Purposes, Features, Prices (2025)

Let’s take a look at the reigning email outreach tools in the markets that can help scale your outreach efforts !

Read more
Blog
2/20/2025

5 Salesloft Competitors at Competitive Prices

Découvrez 5 alternatives à Salesloft avec bons prix et fonctions avancées. Emelia.io se démarque par sa scalabilité et son prix imbattable.

Read more
Tips and training
8/7/2024

Lemlist vs. Waalaxy: Which LinkedIn Automation Tool Is Right for You?

Lemlist vs Waalaxy: which B2B outreach tool wins? This article breaks down features and pricing to help you pick the right one.

Read more
Blog
4/4/2025

Apollo.io vs ZoomInfo vs Emelia: Which Prospecting Platform Really Delivers in 2025?

Comparing Apollo.io vs ZoomInfo or seeking ZoomInfo alternatives? This 2025 guide helps you find which platform offers the best value for your needs.

Read more
Blog
4/4/2025

5 Simple and Affordable Email Sequence Tools to Know in 2025

En 2025, les équipes commerciales cherchent des solutions simples, abordables et efficaces pour envoyer des séquences d’e-mails automatisés aux prospects.

Read more
Emelia tutorials
5/23/2025

Customized automatic replies with Emelia: discover Magic Reply and Auto Magic Reply

Prospecting is time-consuming. And even when a prospect responds, you still have to follow up, argue your case, answer their questions, etc.

Read more
Blog
3/20/2025

7 B2B Softwares to level up your game (tutorial 2025)

Discover essential B2B software solutions to boost your business efficiency in 2025. Explore practical tools that can streamline your operations today.

Read more
Blog
7/23/2024

LinkedIn Outreach : Strategies, Tools and Everything You Need to Know 2025

Discover the latest strategies, tools, and essential tips for effective LinkedIn outreach in 2025. Enhance your prospecting...

Read more
Tips and training
7/11/2024

8 Expandi alternatives to reduce your acquisition costs

Find the best Expandi alternative for your business needs and your budget. Read this article and choose the best LinkedIn automation tool for your business.

Read more
Blog
6/30/2024

Waalaxy : Reviews, Pricing, Alternatives (2025)

The best alternatives to Waalaxy for LinkedIn automation. Compare the high costs and complexity of Waalaxy with the simplicity of Emelia.

Read more
Blog
7/4/2024

Zopto Alternatives to Boost Your Sales

Looking for a tool to automate your LinkedIn Outreach ? We talk about Zopto and the best Zopto Alternatives to Zopto in this article.

Read more
Blog
8/4/2024

LinkedIn Prospecting: The SME & Pro Guide

Optimize your LinkedIn Outreach with effective strategies, powerful tools and expert advice to attract customers and increase your sales.

Read more
Tips and training
7/15/2024

9 Overloop Alternatives : automate your LinkedIn Outreach

Discover 9 top Overloop alternatives to automate LinkedIn prospecting. Boost your lead gen strategy with tools built for efficient outreach. 🚀

Read more
Blog
5/14/2024

7 alternatives to Folderly to Boost your Deliverability in 2025

Discover 5 top Folderly alternatives to warm up your emails and boost cold outreach. Compare features, pricing, and benefits to find your best fit.

Read more
Emelia tutorials
8/27/2023

Deliverability Emailing: Ultimate Guide 2025

Discover how to maximize the deliverability of your emails so they arrive in your prospects' inboxes with proven strategies and best practices for success.

Read more
Blog
6/1/2025

7 Leadfuze Alternative & Competitors 2025

Discover top alternatives to LeadFuze that can enhance your lead generation strategy. Find the right fit for your business needs—read the article now!

Read more
Blog
5/19/2024

5 Game-Changing Warmy Alternatives to Stay Out of Spam

5 Best Warmup Inbox Alternatives: compare tools, read reviews, and find the perfect warm-up solution tailored to your email deliverability needs.

Read more
Blog
5/12/2024

2025 Guide: 5 Alternatives to Warmup Inbox

5 Best Warmup Inbox Alternatives: compare tools, read reviews, and find the perfect warm-up solution tailored to your email deliverability needs.

Read more
Tips and training
5/7/2024

MailChimp for Cold Emails: Good idea or not?

You want to do cold emailing and don't know if using Mailchimp is appropriate? Read this article to find out .

Read more
Blog
4/15/2024

How many emails can you send before considered spam?

Discover how to prevent your cold emailing efforts from ending up in spam. Optimize your email deliverability and bypass spam filters.

Read more
Tips and training
7/27/2023

How to Write the Best Cold Call Email: 12 Templates and Examples

Cold email templates can help you create customizable messages by following a strategic approach to targeting prospects most likely to be interested

Read more
Tips and training
5/12/2023

How to Promote Your Podcast Using Cold-Emailing?

In this article, we will cover everything you need to know about cold-emailing and how to use it to promote your podcast.

Read more
Tips and training
8/1/2023

Cold Email Domain Variations

we'll explore everything you need to know about cold email domain variations and how they can significantly improve your email deliverability

Read more
Blog
7/11/2024

What are 1st, 2nd and 3rd Degree LinkedIn Connections ?

Learn about the different levels of LinkedIn connections (1st, 2nd, 3rd degree) and effective strategies for developing your professional network.

Read more
Blog
7/22/2024

LinkedIn Post : Complete Guide to Maximize Your Impact

Learn what to post on LinkedIn to maximize your impact with our comprehensive guide. Discover effective content strategies, tips, and examples...

Read more
Blog
5/8/2025

Buyer Persona: What It Is ?

Buyer persona is your ideal client: age, job, needs, pain points. Ex.: Kevin, 33, manager, aims to climb and start his business.

Read more
Tips and training
4/24/2023

How to Send the Best Outreach Emails for Backlinks

Here are a few tips that can help you send the best prospecting emails to get backlinks.These links play a crucial role in the success of your SEO strategy.

Read more
Blog
5/28/2025

What is B2B marketing? Succeeding in Business-to-Business Commerce

B2B marketing, or business-to-business marketing, refers to the marketing of products or services to other businesses and organizations.

Read more
Blog
10/31/2024

Dux-Soup Alternatives : 6 tools to optimize your LinkedIn Outreach

Discover top Dux-Soup alternatives to automate LinkedIn prospecting. Compare tools and see why Emelia stands out for powerful lead generation.

Read more
Tips and training
7/8/2024

LeadIn : Reviews, Prices and 7 More Affordable Alternatives

If you're looking for an LeadIn Alternative, this is where you'll find the best LeadIn Alternatives ! We analyze each alternative to find the best one for you.

Read more
Blog
5/18/2025

How to Promote My Business: 10 Effective Strategies

10 concrete strategies, from online marketing to local events, designed to boost your company's visibility and stimulate its growth.

Read more
Made with ❤ for Growth Marketers by Growth Marketers
Copyright © 2025 Emelia All Rights Reserved