G2, Capterra, Trustpilot and the Chrome Web Store, side by side
Scores as shown on October 14, 2026. G2 and Capterra block automated access, so their figures come from their search listings; Trustpilot was read directly.
Highest sub-scores
- G2: ease of use 9.1/10, support and setup 8.9/10
- Capterra: ease of use and customer service 4.5/5
- Trustpilot: 81% five-star reviews
Weakest points in the scores
- Capterra: features 4.3/5, value for money 4.4/5
- Trustpilot: 4% one-star reviews, and no overall score
- Chrome Web Store: a single rating for 3,000 users
Claims to check before you buy
Several statements on Saleshandy’s own pages do not match each other, or do not match the review sites. Each one is a question to ask before paying.
- The Trustpilot score. Saleshandy’s site shows 4.7 on 743 Trustpilot reviews. Trustpilot itself shows no score for saleshandy.com: it says the rating is unavailable due to a breach of its guidelines and that it removed fake reviews. It lists 773 reviews, 278 of them from the past year.
- “Unlimited warm-up”. The pricing page promises warm-up for every connected mailbox at no extra cost; the help centre’s TrulyInbox article limits how many mailboxes warm up at once (5, 20 and 50 on the older Outreach Starter, Pro and Scale plans) and does not say what the current plans get.
- Credits when nothing is found. Free according to the pricing page; a help article updated on October 9, 2026 mentions a 50% refund instead, and 7 credits spent on email plus phone even without a number.
- The money-back guarantee. 10 days and a “complete refund” on a first subscription in the help centre; the terms of service (May 2026) refund only within 10 days, prorated on usage, and exclude Lead Finder outright.
- Size of the company and of the data. 25,000+ customers on the home and About pages, and more than 10,000 further down that About page; 852M+ contacts on the pricing page, 800 or 700 million on other pages.
What negative Saleshandy reviews complain about: billing, credits, basic analytics
Billing and cancellation
The sharpest reviews are about money rather than the software: a 1-star Trustpilot review from September 10, 2026 describes being charged after cancelling, without a refund, and a 3-star one from August 6, 2026 likes the product but not the billing support. According to its help centre, cancelling takes effect at the end of the paid period, a renewal is only refundable within 5 days if the product was unused, and the reminder email sent 2 days before renewal comes with no delivery guarantee. Cancel well before the renewal date, from Settings, and keep the confirmation.
Credits that run out
A 1-star review from August 19, 2026 found bulk extraction confusing and phone numbers revealed by default, at 6 credits each. With 1,500 credits a month on Starter and no rollover, a bulk reveal with phones can empty the month’s allowance quickly: check which fields are selected before revealing a list.
Features and analytics
On G2, the criticism that comes back is that reporting and some features feel basic, which matches Capterra’s lowest sub-score (features, 4.3/5).
What happy Saleshandy reviewers praise: ease of use, the database, support
- Getting started quickly. Ease of use is G2’s best sub-score (9.1/10), ahead of setup and support (8.9).
- The database and its price. Reviewers describe Lead Finder as accurate and affordable; several mention moving from Apollo for the price.
- Support. Rated 8.9/10 on G2 and 4.5/5 on Capterra, despite the billing complaints above.
- Small teams. 89.9% of G2 reviewers come from small businesses.
What Saleshandy is built for, and what it leaves out
What it is built for
Cold email only, with contacts every month: the 1,500 to 8,000 credits come with the plan, and mailboxes cost nothing extra. Agencies get unlimited users on Scale. Prices by number of mailboxes are on the pricing page.
What it leaves out, and Emelia includes
LinkedIn automation: Saleshandy only creates manual tasks or passes prospects to Aimfox or HeyReach, where Emelia automates 1 to 10 LinkedIn accounts in the same sequences. Large volumes: from about 460 mailboxes, Emelia Scale costs less. A second user: Starter has 1 user, so a second person means Pro at $99; Emelia does not bill per user. The Saleshandy alternatives cover each case.
Saleshandy review questions
Trustpilot says the rating is unavailable because of a breach of its guidelines, and that it removed a number of fake reviews for this company. The remaining reviews can still be read on the page.
773 on G2, 126 on Capterra and 773 on Trustpilot (278 in the past twelve months). Saleshandy’s site adds Google (4.3 on 197) and speaks of 1,713+ verified reviews in total.
Emelia features: Cold email · Email finder · Email warm-up · Emelia pricing
Emelia is a Saleshandy competitor. We have tried to stay fair: every figure about Saleshandy comes from its own website or public review sites.
